FAQ

Order & Shipping

Yes. We offer door-to-door express delivery at checkout via Mr. Speedy only for delivery within Klang Valley.

Absolutely can. We will ensure that your gift is received within your desired date. Email or chat with us and we'll work with you to make this happen.

Please allow at least one week for delivery. Most of the gifts are processed within 2-3 business days and to ship via standard delivery service.

Yes we do. All delivery to outside of Klang Valley will be shipped by standard delivery service and usually will take within 3 to 5 business days.

Yes. We only ship to Singapore at the moment.

Normally will take within 3 to 5 business days for standard international shipping.

Yes, we can include your personal note - simply write it in the box when you check out.

You will receive an order confirmation emailed to your address which will include a tracking number after you placed an order. Most of the gifts are processed within 2-3 business days.

All gifts are carefully crafted & designed for our customers. We are here to make certain that you and your recipients are 100% satisfied to the quality of our gifts upon delivery. Please take a look at our Shipping & Return policy page and feel free to email or chat with us if you have any questions.

Gifting Services & Business Gifting

We definitely would love to work on customising your gifts. Please take a look at our Business Gifting page and feel free to email or chat with us to find out more about our minimum and how we can work together. 

Yes, you can order multiple gifts. Feel free to email or chat with us if you have any questions.

We are part of a creative & event agency and would love to do it. We can create specially branded gifts for your company, events, or organization in multiple quantities. Please take a look at our Business Gifting page and feel free to email or chat with us if you have any questions.

We would love to hear your thoughts on collaborating. Please email reinert@ennjoui.my